Terms of service

Eyelle London – Terms & Conditions

1. Introduction

Welcome to Eyelle London. These Terms & Conditions govern your use of our website and any purchases made through our online store. By using our website, you agree to these Terms.

2. About Us

Eyelle London is an online fashion retailer. If you have any questions, please contact us:

Email: eyellelondon@gmail.com

Business Address: 22 Aysgarth park, Maidenhead

 

3. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place an order.

4. Products

We aim to display our products as accurately as possible. However, colours and images may vary slightly depending on your device or screen settings.

All products are subject to availability.

5. Orders

Placing an order does not guarantee acceptance. Your order is accepted only when you receive a dispatch confirmation email.

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, stock availability or other legitimate reasons. If payment has already been taken, a full refund will be issued.

6. Prices & Payment

All prices are displayed in GBP (£).

Prices may change without notice but changes will not affect confirmed orders.

Payment must be completed before an order is dispatched.

7. Shipping & Delivery

Estimated delivery times are provided for guidance only.

We are not responsible for delays caused by couriers, customs, severe weather or events beyond our reasonable control.

Risk in the goods passes to you when your order is delivered.

8. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms.

Customers have 30 days from receiving their order to request a return, subject to our Returns Policy.

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

9. Consumer Rights

If goods are faulty, not as described or not of satisfactory quality, you are entitled to remedies under UK consumer law, including repair, replacement or refund where applicable.

10. Intellectual Property

All content on this website, including images, logos, text, graphics and designs, belongs to Eyelle London or its licensors.

You may not copy, reproduce or use our content without written permission.

11. Website Use

You agree not to:

  • Use our website unlawfully.

  • Attempt to hack or interfere with the website.

  • Upload viruses or malicious software.

  • Use automated software to scrape website content.

  • Impersonate another person.

We reserve the right to suspend access if these Terms are breached.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their content, policies or services.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy and UK GDPR.

14. Limitation of Liability

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot legally be excluded under UK law.

To the maximum extent permitted by law, Eyelle London shall not be liable for indirect or consequential losses arising from the use of our website.

15. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on this page.

16. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the courts of England and Wales unless applicable consumer law provides otherwise.

17. Contact Us

If you have any questions regarding these Terms, please contact us:

Eyelle London

Email: eyellelondon@gmail.com